contact us & faqs

Please think carefully before placing your order!  A certain very large corporation has made the process of returning unwanted or impulse purchases simple on the front end while ignoring all the difficulties on the backend. 

We’ll work with you to make sure you’re happy but the carbon footprint that comes with returning a set of 2 lb hangers is astronomically ridiculous. 

We do not allow returns but we understand life happens, so let us know your situation. Send an email to: sales@retothex.com

You don’t really think about hangers until the ones you have break and you need more. Over 8 billion plastic and wire hangers are sold each year and only 15% of those ever get recycled. Generally speaking they’re designed and manufactured as cheaply as possible meaning they’re basically designed to break and throw away. When you get into the logistics of small designers sending their clothing to large stores, there’s another level of discarded hangers. 

We’re working to make a dent in that 8 billion with well-designed hangers that won’t break after a few uses. 

Through art and design. The concept of a hanger isn’t new, but instead of doing what’s always been done, we reimagined it to be better, stronger, and more durable. By creating a stronger hanger, we’re creating one that lasts longer. By using 100% recycled plastic, we can recycle that hanger into a new hanger at the end of its life.

( r e ) ˣ hangers are made with 100% recycled plastic. Not 95%, not 99%, 100% recycled plastic that is sourced from ocean and beach cleanups. 100% of the plastic we use is garbage or pollution. 

Maybe! But wood involves cutting down trees and we feel there’s enough of that going on. Besides sanding the wood and getting it to an aesthetically pleasing color involves paints and varnishes which contain VOCs and other chemicals (which make them not compostable). By the time we got you a safe, compostable product it would be the same price as a ( r e ) ˣ hanger but involve cutting down trees.

( r e ) ˣ hangers are made in South Africa. We partner with Ocean Plastic Technologies and work with small, local businesses to obtain discarded plastic from beaches and the ocean.

Each color of a ( r e ) ˣ hanger represent a different type of plastic that was collected and recycled. This means that colors may vary from batch to batch because we’re working with real, live material.

If your hangers break or arrive broken we take them back to be recycled into a new hanger.

• By sourcing plastic from ocean and beach cleanups not only are we helping to remove plastic trash from the environment, we’re turning it into a well-designed product that can be used for years to come. 
• It took a lot of inquiries and interviewing to find someone who could make the hangers we wanted but we finally found that partner in Ocean Plastic Technologies in South Africa. The entire collection and production of ( r e ) ˣ hangers happens in South Africa, working with several local small businesses to make it happen. 
• Everytime plastic is recycled it loses quality. In fact, plastic can only be recycled about 7 times before it becomes useless. We designed ( r e ) ˣ hangers to be stronger so they won’t break and they won’t need to be recycled. But accidents happen and winter coats get heavy so in the event that a hanger does break, it can be broken down and recycled into a brand new hanger.

• We get it, and we feel the same way! We’re so happy you’re ready to embark on an environmental journey. We have lots of blogs about ways to give gifts to environmentalists, avoiding fast fashion, planned obsolescence and so much more to get you started. 
• But before you start we want to make it clear that saving the environment is not your responsibility as an individual. In the grand scheme of things, switching to recycled plastic hangers and swapping out the plastic in your life will not solve climate change. It is a problem that encompasses the uber-wealthy, governments, corporations, and our culture around consumption & convenience.
• But your actions matter! By shopping with a small business like us you’re helping us get more popular which allows us to make more of a difference. By voting for people who intend to make sustainable changes, you’re making a difference. By caring, talking about it, spreading the word, supporting small businesses, voting, and changing your personal habits you’re helping usher in the technological innovation and environmental policies that are needed at a national and global level to make a difference.
• Individual action leads to systemic changes. And you should have fun with it by enjoying the products you’re using and shopping with small businesses you resonate with. 

• Traditional hangers are cheaply made without any regard to how strong they are. We wanted to create a better hanger that benefits everyone, regardless of the climate they live in. We took the regular cheap hanger and made it better in 4 ways: 50% thicker material for better load strength; Added deep garment hooks to hold any kind of garment; We reinforced the bridge where the arms meet the hook which is a weak spot for hangers and where most of them break from.; Increased the width on the pant bar to double the strength. 

( r e ) ˣ hangers can be used for all types of clothes.

Yes! We make kids and adult sized hangers. Kids hangers fit 6 months — 7 years years of age and are also great for tween/pre-teens. 

It costs more money to do things better. From collecting plastic trash and pollution to sorting it to breaking it down into nurdles to turning it into a better quality hanger involves a lot of touch points with a lot of people. To ensure you’re getting a superior final product and everyone is paid fairly along the way, it costs more money. We don’t want your hanger to break so you have to come back and buy a new one. Ours will last you YEARS.

If one of your hangers breaks, let us know! Ship it back to us and we’ll melt it down into a new batch of hangers. Send us an email at sales@retothex.com with the subject line “broken hanger(s)”. The hangers are recyclable but not in the blue bin. Let us know so we can take them back and turn them into another hanger.

Growing up is hard. We can’t do a lot but we can offer a small discount for making it to adulthood! When your kid outgrows their ( r e ) ˣ kids hangers, if you don’t want to pass them along to a friend or family member (or keep them for smaller things), send them back to us for $5 off your purchase of adult hangers. 

Send an email to sales@retothex.com with the subject line “growing up discount”.

We offer discounts a couple of times a year — your first purchase, back to school and around the holidays but other than that we don’t want to pressure you into buying our product with an arbitrary sale that we just made up. 

( r e ) ˣ is owned by Paulina Quintana, based in Los Angeles, California. 

Great! We’d love for you to be a ( r e ) ˣ stockist! For wholesale pricing, send us an email at sales@retothex.com with the subject line “wholesale stockist”. 

Great! We work with several small businesses who use ( r e ) ˣ for employees or throughout their operation. This falls into wholesale pricing so send us an email at sales@retothex.com with the subject line “wholesale inquiry”.

As long as your item hasn't shipped already we can cancel or modify an order.

Send us an email as soon as you can to sales@retothex.com with the subject line “change or cancel order, Order #” and we’ll figure it out!

We ship throughout the United States, Mexico, & Canada. 

Quite possibly! We work with multiple universities and higher education schools to stock ( r e ) ˣ hangers in the bookstore. 

So do we! We have a college ambassadors program — send us an email at sales@retothex.com for more info.